Desert Haven Care Center - PHOENIX, AZ - Nursing Home Abuse and Neglect Report  
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General Information
Category: Participating in Medicare and Medicaid
DESERT HAVEN CARE CENTER
(602) 956-8000
2645 E THOMAS RD
PHOENIX, AZ 85016
Last inspected: 09/24/04
Certified Bed Count: 115
Total Residents: 100
Occupancy: 87%
Ownership: For profit - Corporation
Inside Hospital: NO
Resident Nurse: 0.36
LPN/LVN Care: 0.89
C.N.A. Care: 1.89
Total Staff: 0
Total Licensed Staff: 0
(All hours are per Resident per Day)
Resident Survey
Measure Score County Ave State Ave Updated
Percent of High-Risk Residents Who Have Pressure Sores 12 %     09/24/04
Percent of Low-Risk Residents Who Have Pressure Sores 2 %     09/24/04
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder 47 %     09/24/04
Percent of Residents Who are More Depressed or Anxious 14 %     09/24/04
Percent of Residents Who Have Moderate to Severe Pain 8 %     09/24/04
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder 7 %     09/24/04
Percent of Residents Who Lose Too Much Weight 10 %     09/24/04
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair 1 %     09/24/04
Percent of Residents Who Were Physically Restrained 8 %     09/24/04
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse 4 %     09/24/04
Percent of Residents Whose Need for Help With Daily Activities Has Increased 10 %     09/24/04
Percent of Residents With a Urinary Tract Infection 6 %     09/24/04
Percent of Short-Stay Residents Who Had Moderate to Severe Pain 42 %     09/24/04
Percent of Short-Stay Residents With Delirium 0 %     09/24/04
Percent of Short-Stay Residents With Pressure Sores 17 %     09/24/04

Desert Haven Care Center - Nursing Home Treatment Deficiencies

Severity Scope Level of Nursing Home Neglect Updated
Category Deficiency
 
Isolated Actual harm 04/05/04
Mistreatment Deficiencies 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
 
Isolated Actual harm 04/05/04
Mistreatment Deficiencies Protect each resident from all abuse, physical punishment, and being separated from others.
 
Isolated Actual harm 04/05/04
Mistreatment Deficiencies Protect residents from mistreatment, neglect, and/or theft of personal property.
 
Isolated Actual harm 12/31/02
Quality Care Deficiencies Make sure that each resident's nutritional needs were met.
 
Widespread Minimal harm or potential for actual harm 12/31/02
Resident Assessment Deficiencies Assess the resident when the resident enters the nursing home, in a timely manner.
 
Widespread Minimal harm or potential for actual harm 12/31/02
Resident Assessment Deficiencies Check and update (if needed) each resident's assessment every 3 months.
 
Widespread Minimal harm or potential for actual harm 12/31/02
Resident Assessment Deficiencies Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.
 
Widespread Minimal harm or potential for actual harm 12/31/02
Resident Assessment Deficiencies Do an assessment of the resident every year.
 
Widespread Minimal harm or potential for actual harm 12/31/02
Resident Assessment Deficiencies Make a complete assessment that covers all questions for areas that are listed in official regulations.
 
Pattern Minimal harm or potential for actual harm 04/05/04
Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible.
 
Pattern Minimal harm or potential for actual harm 08/01/03
Quality Care Deficiencies Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
 
Pattern Minimal harm or potential for actual harm 04/05/04
Quality Care Deficiencies Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
 
Isolated Minimal harm or potential for actual harm 04/05/04
Quality Care Deficiencies Give professional services that follow each resident's written care plan.
 
Isolated Minimal harm or potential for actual harm 12/31/02
Quality Care Deficiencies Give the right treatment and services to residents who have mental or social problems adjusting.
 
Isolated Minimal harm or potential for actual harm 12/31/02
Resident Rights Deficiencies Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
 
Isolated Minimal harm or potential for actual harm 08/01/03
Resident Rights Deficiencies Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
 
Isolated Minimal harm or potential for actual harm 12/31/02
Resident Rights Deficiencies Let residents give themselves their drugs if they are able.
 
Pattern Potential for minimal harm 04/05/04
Nutrition and Dietary Deficiencies Store, cook, and give out food in a safe and clean way.
 
Pattern Potential for minimal harm 12/31/02
Quality Care Deficiencies Use a registered nurse at least 8 hours a day, 7 days a week.
 
Pattern Potential for minimal harm 12/31/02
Resident Rights Deficiencies Help and prepare each resident for a safe and easy discharge and transfer from the nursing home.
 
Pattern Potential for minimal harm 12/31/02
Resident Rights Deficiencies Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility.

Desert Haven Care Center - Nursing Home Inspections - Nursing Home Abuse Report

No inspection results have been reported.
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