Heritage Hall West Nursing Home - AGAWAM, MA - Nursing Home Abuse and Neglect Report  
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General Information
Category: Participating in Medicare and Medicaid
HERITAGE HALL WEST NURSING HOME
(413) 786-8000
61 COOPER ST PO BOX 325
AGAWAM, MA 01001
 Last inspected: 06/13/05
Certified Bed Count: 164
Total Residents: 153
Occupancy: 93%
Ownership: For profit - Corporation
Inside Hospital: NO
 Resident Nurse: 0.73
LPN/LVN Care: 0.71
C.N.A. Care: 2.2
Total Staff: 0
Total Licensed Staff: 0
(All hours are per Resident per Day)
Resident Survey
Measure Score County Ave State Ave Updated
Percent of High-Risk Residents Who Have Pressure Sores 13 %     06/13/05
Percent of Low-Risk Residents Who Have Pressure Sores 5 %     06/13/05
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder 52 %     06/13/05
Percent of Residents Who are More Depressed or Anxious 27 %     06/13/05
Percent of Residents Who Have Moderate to Severe Pain 9 %     06/13/05
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder 4 %     06/13/05
Percent of Residents Who Lose Too Much Weight 19 %     06/13/05
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair 4 %     06/13/05
Percent of Residents Who Were Physically Restrained 5 %     06/13/05
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse 23 %     06/13/05
Percent of Residents Whose Need for Help With Daily Activities Has Increased 19 %     06/13/05
Percent of Residents With a Urinary Tract Infection 13 %     06/13/05
Percent of Short-Stay Residents Who Had Moderate to Severe Pain 23 %     06/13/05
Percent of Short-Stay Residents With Delirium 0 %     06/13/05
Percent of Short-Stay Residents With Pressure Sores 22 %     06/13/05

Heritage Hall West Nursing Home - Nursing Home Treatment Deficiencies

Severity Scope Level of Nursing Home Neglect Updated
Category Deficiency
 
Isolated Actual harm 12/10/03
Quality Care Deficiencies Make sure each resident is being watched and has assistance devices when needed, to prevent accidents.
 
Isolated Minimal harm or potential for actual harm 11/23/04
Administration Deficiencies Get proof that a nurse aide has the training and skills that the State requires.
 
Isolated Minimal harm or potential for actual harm 11/14/02
Quality Care Deficiencies Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
 
Isolated Minimal harm or potential for actual harm 11/14/02
Resident Rights Deficiencies Protect the resident from a transfer or discharge that is not wanted or needed.
 
Isolated Minimal harm or potential for actual harm 07/27/05
Resident Rights Deficiencies Protect the resident from a transfer or discharge that is not wanted or needed.
 
Isolated Minimal harm or potential for actual harm 11/14/02
Resident Rights Deficiencies Provide enough notice before discharging or transferring a resident.
 
Isolated Minimal harm or potential for actual harm 11/14/02
Resident Rights Deficiencies Provide written records when a resident is transferred or discharged.

Heritage Hall West Nursing Home - Nursing Home Inspections - Nursing Home Abuse Report

No inspection results have been reported.
Medicare Suppliers in AGAWAM
Out of 9
MAXI DRUG INC
Pharmacy/Drug Store
(413)786-1878
17 SPRINGFIELD ST
AGAWAM, MA 01001
WALGREEN COMPANY
Pharmacy/Drug Store
(413)786-9273
60 SPRINGFIELD ST
AGAWAM, MA 01001
HUDSON HOME HEALTH CARE INC
Durable Medical Equipment
(413)786-7666
630 SILVER ST
AGAWAM, MA 01001
SPRINGFIELD AVENUE CVS INC
Pharmacy/Drug Store
(413)786-4100
287 SPRINGFIELD ST
AGAWAM, MA 01001
AGAWAM MEDICAL SUPPLY INC
Durable Medical Equipment
(413)789-1100
56 ABRAMS DR
AGAWAM, MA 01001
CVS PHARMACY 2476
Pharmacy/Drug Store
(413)789-3339
163 SILVER ST
AGAWAM, MA 01001
CYNTHIA L LYDIARD
Prosthetics
(413)786-3383
62 SUFFIELD ST
AGAWAM, MA 01001
EYECARE & EYEWARE CENTER PC
Optometry/Optician
(413)789-7711
170 MAIN ST
AGAWAM, MA 01001
R VANDERHOOF INC
Optometry/Optician
(413)786-0719
338 WALNUT STREET EXT
AGAWAM, MA 01001
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