Hillcrest North - KNOXVILLE, OH - Nursing Home Abuse and Neglect Report  
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General Information
Category: Participating in Medicare and Medicaid
HILLCREST NORTH
(865) 687-1321
5321 TAZEWELL PIKE
KNOXVILLE, TN 37918
Last inspected: 12/02/04
Certified Bed Count: 291
Total Residents: 263
Occupancy: 90%
Ownership: Government - County
Inside Hospital: NO
Resident Nurse: 0.43
LPN/LVN Care: 0.83
C.N.A. Care: 2.07
Total Staff: 0
Total Licensed Staff: 0
(All hours are per Resident per Day)
Resident Survey
Measure Score County Ave State Ave Updated
Percent of High-Risk Residents Who Have Pressure Sores 16 %     12/02/04
Percent of Low-Risk Residents Who Have Pressure Sores 0 %     12/02/04
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder 50 %     12/02/04
Percent of Residents Who are More Depressed or Anxious 6 %     12/02/04
Percent of Residents Who Have Moderate to Severe Pain 9 %     12/02/04
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder 7 %     12/02/04
Percent of Residents Who Lose Too Much Weight 12 %     12/02/04
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair 8 %     12/02/04
Percent of Residents Who Were Physically Restrained 11 %     12/02/04
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse 6 %     12/02/04
Percent of Residents Whose Need for Help With Daily Activities Has Increased 10 %     12/02/04
Percent of Residents With a Urinary Tract Infection 11 %     12/02/04
Percent of Short-Stay Residents Who Had Moderate to Severe Pain 21 %     12/02/04
Percent of Short-Stay Residents With Delirium 3 %     12/02/04
Percent of Short-Stay Residents With Pressure Sores 16 %     12/02/04

Hillcrest North - Nursing Home Treatment Deficiencies

Severity Scope Level of Nursing Home Neglect Updated
Category Deficiency
 
Widespread Immediate jeopardy to resident health or safety 02/09/05
Administration Deficiencies Be administered in a way that leads to the highest possible level of well being for each resident.
 
Widespread Immediate jeopardy to resident health or safety 02/09/05
Mistreatment Deficiencies 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
 
Widespread Immediate jeopardy to resident health or safety 02/09/05
Mistreatment Deficiencies Protect each resident from all abuse, physical punishment, and being separated from others.
 
Widespread Immediate jeopardy to resident health or safety 02/09/05
Quality Care Deficiencies Have enough nurses to care for every resident in a way that maximizes the resident's well being.
 
Widespread Immediate jeopardy to resident health or safety 02/09/05
Quality Care Deficiencies Provide social services for related medical problems to help each resident achieve the highest possible quality of life.
 
Widespread Immediate jeopardy to resident health or safety 02/09/05
Quality Care Deficiencies Use a registered nurse at least 8 hours a day, 7 days a week.
 
Widespread Minimal harm or potential for actual harm 09/16/02
Environmental Deficiencies Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection.
 
Pattern Minimal harm or potential for actual harm 02/09/05
Resident Rights Deficiencies Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
 
Pattern Minimal harm or potential for actual harm 07/08/03
Resident Rights Deficiencies Provide services to meet the needs and preferences of each resident.
 
Isolated Minimal harm or potential for actual harm 02/23/04
Administration Deficiencies Keep accurate and appropriate medical records.
 
Isolated Minimal harm or potential for actual harm 09/07/04
Administration Deficiencies Keep accurate and appropriate medical records.
 
Isolated Minimal harm or potential for actual harm 12/17/03
Environmental Deficiencies Have a program to keep infection from spreading.
 
Isolated Minimal harm or potential for actual harm 03/18/03
Environmental Deficiencies Keep safe, clean and homelike surroundings.
 
Isolated Minimal harm or potential for actual harm 07/08/03
Nutrition and Dietary Deficiencies Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
 
Isolated Minimal harm or potential for actual harm 05/16/05
Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible.
 
Isolated Minimal harm or potential for actual harm 03/18/03
Quality Care Deficiencies Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
 
Isolated Minimal harm or potential for actual harm 05/25/04
Quality Care Deficiencies Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
 
Isolated Minimal harm or potential for actual harm 05/04/05
Quality Care Deficiencies Make sure each resident is being watched and has assistance devices when needed, to prevent accidents.
 
Isolated Minimal harm or potential for actual harm 10/21/02
Quality Care Deficiencies Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
 
Isolated Minimal harm or potential for actual harm 09/07/04
Quality Care Deficiencies Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
 
Isolated Minimal harm or potential for actual harm 10/21/02
Resident Assessment Deficiencies Do a new assessment after any major change in a resident's physical or mental health.
 
Isolated Minimal harm or potential for actual harm 10/21/02
Resident Assessment Deficiencies Make a complete assessment that covers all questions for areas that are listed in official regulations.
 
Isolated Minimal harm or potential for actual harm 07/08/03
Resident Rights Deficiencies Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
 
Isolated Minimal harm or potential for actual harm 09/07/04
Resident Rights Deficiencies Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.
 
Widespread Potential for minimal harm 04/07/04
Nutrition and Dietary Deficiencies Store, cook, and give out food in a safe and clean way.

Hillcrest North - Nursing Home Inspections - Nursing Home Abuse Report

No inspection results have been reported.
Medicare Suppliers in KNOXVILLE
Out of 214
HEALTH DYNAMICS INC
Orthotics
(865)523-9999
2001 N BROADWAY ST
KNOXVILLE, TN 37917
WALGREEN CO
Pharmacy/Drug Store
(865)588-6755
121 N NORTHSHORE DR
KNOXVILLE, TN 37919
KROGER CO
Pharmacy/Drug Store
(865)688-3562
5425 CLINTON HWY
KNOXVILLE, TN 37912
WALGREEN CO
Pharmacy/Drug Store
(865)584-7511
7523 KINGSTON PIKE
KNOXVILLE, TN 37919
REVCO DISCOUNT DRUG CENTERS INC
Pharmacy/Drug Store
(865)579-0464
2931 ALCOA HWY
KNOXVILLE, TN 37920
HEALTH DYNAMICS INC
Durable Medical Equipment
(865)523-9999
2001 N BROADWAY ST
KNOXVILLE, TN 37917
WALGREEN CO
Pharmacy/Drug Store
(865)523-3638
2514 E MAGNOLIA AVE
KNOXVILLE, TN 37914
WALGREEN CO
Pharmacy/Drug Store
(865)523-3638
2514 E MAGNOLIA AVE
KNOXVILLE, TN 37914
KROGER CO
Pharmacy/Drug Store
(865)525-4629
2217 N BROADWAY ST
KNOXVILLE, TN 37917
PEARLE VISION INC
Optometry/Optician
(865)588-2443
7036 KINGSTON PIKE
KNOXVILLE, TN 37919
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