Heartland Continuing Care Center - PORTALES, PR - Nursing Home Abuse and Neglect Report  
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General Information
Category: Participating in Medicare and Medicaid
HEARTLAND CONTINUING CARE CENTER
(505) 359-4654
1604 WEST 18TH STREET
PORTALES, NM 88130
 Last inspected: 09/02/04
Certified Bed Count: 80
Total Residents: 72
Occupancy: 90%
Ownership: For profit - Corporation
Inside Hospital: NO
 Resident Nurse: 0.63
LPN/LVN Care: 0.48
C.N.A. Care: 2.23
Total Staff: 0
Total Licensed Staff: 0
(All hours are per Resident per Day)
Resident Survey
Measure Score County Ave State Ave Updated
Percent of High-Risk Residents Who Have Pressure Sores 13 %     09/02/04
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder 48 %     09/02/04
Percent of Residents Who are More Depressed or Anxious 18 %     09/02/04
Percent of Residents Who Have Moderate to Severe Pain 12 %     09/02/04
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder 10 %     09/02/04
Percent of Residents Who Lose Too Much Weight 11 %     09/02/04
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair 12 %     09/02/04
Percent of Residents Who Were Physically Restrained 0 %     09/02/04
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse 7 %     09/02/04
Percent of Residents Whose Need for Help With Daily Activities Has Increased 7 %     09/02/04
Percent of Residents With a Urinary Tract Infection 8 %     09/02/04
Percent of Short-Stay Residents Who Had Moderate to Severe Pain 46 %     09/02/04
Percent of Short-Stay Residents With Delirium 0 %     09/02/04
Percent of Short-Stay Residents With Pressure Sores 13 %     09/02/04

Heartland Continuing Care Center - Nursing Home Treatment Deficiencies

Severity Scope Level of Nursing Home Neglect Updated
Category Deficiency
 
Isolated Actual harm 03/04/04
Mistreatment Deficiencies Protect residents from mistreatment, neglect, and/or theft of personal property.
 
Pattern Minimal harm or potential for actual harm 03/04/04
Mistreatment Deficiencies Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.
 
Pattern Minimal harm or potential for actual harm 03/04/04
Quality Care Deficiencies Make sure each resident is being watched and has assistance devices when needed, to prevent accidents.
 
Pattern Minimal harm or potential for actual harm 03/04/04
Quality Care Deficiencies Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.
 
Isolated Minimal harm or potential for actual harm 03/04/04
Environmental Deficiencies Have a program to keep infection from spreading.
 
Isolated Minimal harm or potential for actual harm 03/04/04
Quality Care Deficiencies Give professional services that meet a professional standard of quality.

Heartland Continuing Care Center - Nursing Home Inspections - Nursing Home Abuse Report

No inspection results have been reported.
Medicare Suppliers in PORTALES
Out of 5
VILLAGE PHARMACY INC
Pharmacy/Drug Store
(505)356-8555
1719 S AVE D
PORTALES, NM 88130
CHARLES W BROOKS OD
Optometry/Optician
(505)359-1252
201 S ABILENE AVE
PORTALES, NM 88130
PORTALES HOME MEDICAL EQUIPMENT INC
Durable Medical Equipment
(505)356-0688
118 S AVENUE A
PORTALES, NM 88130
WAL-MART STORES EAST LP
Pharmacy/Drug Store
(505)359-3435
1604 E SPRUCE ST
PORTALES, NM 88130
CHARLES W BROOKS OD PC
Optometry/Optician
(505)359-1252
201 S ABILENE AVE
PORTALES, NM 88130
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