Normandy Terrace Nursing & Rehabilitation Center - SAN ANTONIO, TX - Nursing Home Abuse and Neglect Report  
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General Information
Category: Participating in Medicare and Medicaid
NORMANDY TERRACE NURSING & REHABILITATION CENTER
(210) 648-0101
841 RICE RD
SAN ANTONIO, TX 78220
Last inspected: 11/18/04
Certified Bed Count: 320
Total Residents: 199
Occupancy: 62%
Ownership: Non profit - Corporation
Inside Hospital: NO
Resident Nurse: 0.2
LPN/LVN Care: 0.89
C.N.A. Care: 2.5
Total Staff: 0
Total Licensed Staff: 0
(All hours are per Resident per Day)
Resident Survey
Measure Score County Ave State Ave Updated
Percent of High-Risk Residents Who Have Pressure Sores 14 %     11/18/04
Percent of Low-Risk Residents Who Have Pressure Sores 1 %     11/18/04
Percent of Low-Risk Residents Who Lose Control of Their Bowels or Bladder 48 %     11/18/04
Percent of Residents Who are More Depressed or Anxious 3 %     11/18/04
Percent of Residents Who Have Moderate to Severe Pain 1 %     11/18/04
Percent of Residents Who Have/Had a Catheter Inserted and Left in Their Bladder 10 %     11/18/04
Percent of Residents Who Lose Too Much Weight 10 %     11/18/04
Percent of Residents Who Spend Most of Their Time in Bed or in a Chair 14 %     11/18/04
Percent of Residents Who Were Physically Restrained 12 %     11/18/04
Percent of Residents Whose Ability to Move About in and Around Their Room Got Worse 7 %     11/18/04
Percent of Residents Whose Need for Help With Daily Activities Has Increased 20 %     11/18/04
Percent of Residents With a Urinary Tract Infection 3 %     11/18/04
Percent of Short-Stay Residents Who Had Moderate to Severe Pain 0 %     11/18/04
Percent of Short-Stay Residents With Delirium 2 %     11/18/04
Percent of Short-Stay Residents With Pressure Sores 19 %     11/18/04

Normandy Terrace Nursing & Rehabilitation Center - Nursing Home Treatment Deficiencies

Severity Scope Level of Nursing Home Neglect Updated
Category Deficiency
 
Pattern Actual harm 10/05/05
Mistreatment Deficiencies Protect residents from mistreatment, neglect, and/or theft of personal property.
 
Widespread Minimal harm or potential for actual harm 09/24/04
Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable.
 
Pattern Minimal harm or potential for actual harm 03/05/04
Environmental Deficiencies Provide needed housekeeping and maintenance.
 
Pattern Minimal harm or potential for actual harm 09/24/04
Environmental Deficiencies Provide needed housekeeping and maintenance.
 
Pattern Minimal harm or potential for actual harm 10/17/03
Mistreatment Deficiencies 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
 
Pattern Minimal harm or potential for actual harm 10/05/05
Pharmacy Service Deficiencies Provide drugs and related services needed by each resident.
 
Pattern Minimal harm or potential for actual harm 02/04/04
Resident Assessment Deficiencies Get doctor orders for the resident's immediate care when admitted.
 
Pattern Minimal harm or potential for actual harm 02/04/04
Resident Assessment Deficiencies Make sure that doctors visit residents regularly, as required.
 
Pattern Minimal harm or potential for actual harm 09/24/04
Resident Rights Deficiencies Keep each resident's personal and medical records private and confidential.
 
Isolated Minimal harm or potential for actual harm 09/24/04
Nutrition and Dietary Deficiencies Store, cook, and give out food in a safe and clean way.
 
Isolated Minimal harm or potential for actual harm 12/28/04
Quality Care Deficiencies Make sure each resident is being watched and has assistance devices when needed, to prevent accidents.
 
Isolated Minimal harm or potential for actual harm 03/05/04
Quality Care Deficiencies Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.
 
Isolated Minimal harm or potential for actual harm 09/17/03
Resident Rights Deficiencies Provide services to meet the needs and preferences of each resident.

Normandy Terrace Nursing & Rehabilitation Center - Nursing Home Inspections - Nursing Home Abuse Report

No inspection results have been reported.
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